AI Product Manager (Growth)

TL;DR

AI Product Manager (Growth): Building and scaling an AI-powered personalized guidance system for self-serve customers to optimize the user journey from onboarding to expansion with an accent on AI agents and product-led growth. Focus on designing triage and qualification layers, integrating LLMs across chat, voice, and email, and owning the revenue generated by AI-qualified leads.

Location: Primary location is Toronto; applicants not in the primary location may request salary ranges for their own location.

Salary: CA$151,200 – CA$226,800

Company

hirify.global is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and accelerate new business opportunities.

What you will do

• Define the product vision, strategy, and roadmap for the AI specialist motion to provide personalized user guidance at scale.
• Launch and scale inbound AI interactions across chat, voice, and email for prospects and new users.
• Build a triage and qualification layer to route users between self-serve paths and high-touch sales engagement.
• Establish seamless escalation paths to vendor support and sales teams to ensure context is preserved.
• Expand AI guidance into onboarding and cross-selling to help users activate and grow their product usage.
• Own the revenue generated by the AI motion and define success metrics from conversion through expansion.

Requirements

• 5+ years of product management experience taking products from strategy to shipping.
• Experience building AI-powered, conversational, or agentic products for real-world users.
• Proven track record of owning revenue or business outcomes via product-led approaches.
• Expertise in hypothesis-driven product development and experimentation at scale.
• Ability to synthesize existing systems into a coherent strategy rather than defaulting to new builds.
• Strong written and verbal communication skills with an ownership mindset.

Nice to have

• Experience with B2B or B2B2C growth (acquisition, activation, onboarding).
• Hands-on familiarity with LLMs and agentic architectures.
• Experience building across multiple modalities (chat, email, voice).
• Background in scaling high-touch human experiences through technology.

Culture & Benefits

• Opportunity to work on a mission to increase the GDP of the internet.
• Collaborative environment intersecting product, data science, engineering, design, and AI/ML.
• High-visibility role with direct accountability for business outcomes.