Senior Quality Assurance Analyst (Sales)

TL;DR

Senior Quality Assurance Analyst (Sales): Conducting objective evaluations of sales interactions and auditing AI-generated scores with an accent on sales performance and conversion rates. Focus on diagnosing performance patterns, delivering actionable feedback, and refining scoring rubrics to drive revenue outcomes.

Location: Hybrid (Must be based in the New York City Office)

Salary: $82,000 – $99,000 per year

Company

hirify.global is a data-driven platform that helps businesses by solving HR and PEO issues, enabling them to focus on their core operations.

What you will do

• Conduct consistent, objective evaluations of sales calls, demos, and virtual meetings based on QA standards.
• Audit and QA AI-generated sales scores to flag inaccuracies and improve scoring reliability.
• Utilize platforms such as Gong and MaestroQA to maintain grading KPIs and accuracy targets.
• Deliver structured, actionable feedback to sales teams to drive measurable performance improvements.
• Partner with Sales, Enablement, and CX to identify behavioral patterns and pipeline gaps.
• Contribute to the continuous improvement of sales rubrics, scoring criteria, and enablement resources.

Requirements

• 4+ years of experience in Sales, Sales Operations, Sales Enablement, or Quality Assurance.
• Must be based in the New York City Office (Hybrid).
• Proficiency with Salesforce, SalesLoft, LinkedIn SalesNavigator, and ZoomInfo.
• Experience with sales methodologies (e.g., MEDDPICC) and call evaluation tools like Gong or Chorus.
• Ability to analyze data trends and connect sales behaviors to revenue outcomes.
• Excellent written and verbal communication skills.

Nice to have

• Experience supporting both SDR/ADE and AE functions.
• Background in sales enablement or coaching.
• Experience working with AI-driven QA or conversation intelligence tools.

Culture & Benefits

• Welcoming, casual, and supportive entrepreneurial environment.
• Comprehensive wellness program offerings and company retreats.
• Opportunity to interact with and learn from leaders in the startup community.
• Strong commitment to diversity, equity, and inclusion in the workplace.