Spanish Bilingual Telehealth Coordinator (Healthcare)

TL;DR

Spanish Bilingual Telehealth Coordinator (Healthcare): Coordinating virtual healthcare services and managing appointments with an accent on patient-provider synchronization and technical troubleshooting. Focus on ensuring HIPAA compliance, managing telehealth workflows, and optimizing the virtual visit experience.

Location: Remote (Preferably based in the US Pacific Time zone)

Company

hirify.global is a professional services firm providing remote staffing and operational support across various industries.

What you will do

• Schedule and coordinate telehealth appointments between patients and providers.
• Prepare participants for virtual visits and ensure telehealth platforms are functioning correctly.
• Educate patients on accessing telehealth technology and troubleshoot technical issues during visits.
• Maintain accurate records, coordinate consent forms, and support billing/coding processes.
• Ensure all services comply with HIPAA regulations and organizational best practices.
• Monitor appointment completion rates and patient satisfaction.

Requirements

• Fluent in both English and Spanish.
• Experience with CRM systems and customer service.
• Excellent phone and written communication skills.
• Ability to work 8:00 am to 5:00 pm PST (Monday to Friday).
• Must have your own computer and stable internet connection.

Culture & Benefits

• Permanent work-from-home arrangement.
• Steady freelance/independent contractor opportunity.
• Immediate hiring process.
• 40 paid hours per week.