Lead Technical Product Owner (Adobe Customer Journey Analytics)

Location: London, UK; hybrid work with 2 days in the office per week. Applicants must have the appropriate right to work in the UK. hirify.global does not offer visa sponsorship.

Company

hirify.global is a media and entertainment company delivering television, streaming, broadband, mobile, sports, news, and arts products and services.

What you will do

• Define and deliver the multi-year vision, strategy, and roadmap for Adobe Customer Journey Analytics.
• Own and prioritise a value-led product backlog covering legacy migration, platform optimisation, and new insight capabilities.
• Lead governance, demand intake, reporting standards, and enterprise-wide adoption of consistent metrics.
• Collaborate with Data Engineering, Martech, Technology, Privacy, Product, and business stakeholders on scalable analytics solutions.
• Drive consistent customer journey measurement across digital and non-digital channels.
• Track adoption, data quality, and value realisation linked to customer insight and commercial impact.

Requirements

• Proven experience owning and scaling enterprise analytics products, ideally Adobe Customer Journey Analytics, Adobe Analytics, or Adobe Experience Platform.
• Strong product leadership experience defining strategy, roadmaps, and outcome-based backlogs.
• Deep understanding of omnichannel behavioural, transactional, and customer data.
• Experience establishing data governance, standards, and consistent measurement frameworks across teams.
• Ability to influence senior stakeholders and translate complex analytics concepts into business value.
• Experience leading cross-functional collaboration across data, technology, and business teams.

Nice to have

• Experience migrating from legacy analytics platforms to modern cross-channel platforms.
• Knowledge of Adobe Experience Platform and downstream activation or personalisation use cases.
• Familiarity with privacy and compliance considerations in analytics environments.
• Experience creating training, playbooks, and adoption strategies.

Culture & Benefits

• Hybrid working approach with an Osterley office campus.
• Free hirify.global TV or NOW package, including hirify.global Sports and hirify.global Cinema.
• Pension package with up to 9% employer contribution.
• Private healthcare with mental health support, digital GP, and dental insurance.
• Discounts on hirify.global products, Sharesave and Tech schemes, and hirify.global VIP rewards.