Product Designer (AI)

TL;DR

Product Designer (AI): Designing conversational experiences and user journeys for a proactive AI chat assistant with an accent on multi-step reasoning and persistent context. Focus on building intuitive interaction models, defining assistant personality, and ensuring reliable task completion in a complex, non-deterministic AI environment.

Location: Must be based in or able to work from New York, United States (Hybrid)

Company

A high-talent density startup building a proactive AI chat application designed to bring intelligence to everyday workflows and real-world task completion.

What you will do

• Design conversational experiences across chat, voice, and AI assistant interfaces.
• Develop prompts, assistant behaviors, and interaction logic for complex AI systems.
• Prototype and iterate on onboarding flows, memory handling, and multi-step user interactions.
• Collaborate with product, engineering, and ML teams to shape assistant communication and response patterns.
• Analyze user behavior and conversation failures to proactively improve assistant quality and reliability.
• Establish scalable conversation design standards and best practices across product surfaces.

Requirements

• Experience in conversation design, UX writing, product design, or interaction design.
• Strong understanding of conversational UX for chatbots, voice assistants, or AI-powered products.
• Ability to design clear multi-turn interactions, assistant flows, and error recovery patterns.
• Strong communication and systems thinking skills to simplify complex AI capabilities.
• Experience collaborating closely with engineers and AI/ML teams in fast-moving environments.
• Must be able to work in a hybrid capacity in New York, NY.

Nice to have

• Experience designing AI-powered or data-heavy products.
• Familiarity with usability testing and qualitative research methods.
• Experience working on zero-to-one products or early-stage teams.
• Interest in emerging UX patterns for automation and intelligent systems.

Culture & Benefits

• High talent density, hands-on team environment.
• Fast-paced, collaborative decision-making culture.
• Opportunity to shape product direction from the ground up.
• Focus on shipping high-quality work while maintaining rapid iteration cycles.

Hiring process

• Evaluation by technical team members.
• 3 to 4 interviews conducted via virtual meetings or onsite.
• Transparent and efficient decision-making process.