Customer Success Partner (HR Tech)

Conditions

!Company Logo

360 Learning is Hiring

Job Info:

• Company 360 Learning
• Position Customer Success Partner, Mid Market
• Location Canada
• Source Empllo
• Published May 18, 2026
• Category Customer
• Type Full-Time

📋 Description

• Partner with clients to drive digital training on 360Learning.
• Map objectives, audit usage, identify opportunities.
• Support contract renewals by delivering outcomes.
• Coordinate resources across technical and educational teams.
• Develop use cases and grow the account over time.
• Build trust with sponsors and expand advocacy.

🎯 Requirements

• 3+ years in a Customer Success role
• Experience in HR Tech or Learning SaaS
• SaaS industry experience
• Knowledge of CS KPIs
• Strong interpersonal and communication skills
• Bachelor’s Degree or equivalent

🎁 Benefits

• Base salary plus variable pay and equity.
• Health insurance, RRSP matching, parental leave, dev opportunities.
• Remote-first culture with flexible hours and unlimited PTO.
• DEI, ERGs, and CSR initiatives.

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