Data Analyst (Salesforce)

TL;DR

Data Analyst (Salesforce): Improving the quality, integrity, and usability of core revenue data within Salesforce with an accent on data cleanup, deduplication, and account management processes. Focus on reducing data debt and enabling reliable reporting & analytics and go-to-market execution.

Location: This role is a hybrid role in our local hirify.global office in Kuala Lumpur, Malaysia.

Company

hirify.global is transforming the way people work, providing process intelligence and automation solutions trusted by over 10,000 organizations across 90 countries.

What you will do

• Identify and resolve duplicate accounts and contacts, applying judgment to assess root cause and recurrence patterns.
• Design and conduct regular audits of CRM data quality, identifying patterns and recommending systemic fixes.
• Partner with RevOps Systems to support implementation of duplicate rules, validation rules, and automation.
• Lead documentation and continuous improvement of data governance processes; proactively identify gaps.
• Maintain dashboards or reports highlighting data quality issues and present findings to relevant stakeholders.

Requirements

• Bachelor’s degree in Data Analytics, Statistics, Computer Science, or equivalent preferred.
• 2+ years of experience in data analysis, operations, or CRM data management.
• Demonstrated experience working with Salesforce, including data management and record maintenance.
• Experience working with large datasets and executing data cleanup at scale.

Culture & Benefits

• Hybrid working model with flexibility and a blend of at-home and in-office work.
• Global Gratitude and Recharge Days.
• Flexible, paid time off policy.
• Employee wellness programs and counseling resources.
• Paid parental leave.