Key Account Manager (Ecommerce)

TL;DR

Key Account Manager (Ecommerce): Managing and growing strategic partnerships to maximize order volume and revenue with an accent on relationship building and performance optimization. Focus on negotiating contractual terms, analyzing sales data, and improving partner operational efficiency.

Company

A leading local tech organization and part of the Delivery Hero Group, delivering services across the MENA region.

What you will do

• Build and maintain long-term relationships with senior-level decision-makers and influencers.
• Identify, develop, and close new sales opportunities to achieve revenue targets.
• Conduct regular strategy meetings and quarterly reviews to identify growth and improvement areas.
• Optimize restaurant content, including MOA and delivery times, to ensure service quality.
• Collaborate internally with various departments to ensure all brand requirements are met.
• Maintain a detailed track record of all brand-related activities in Salesforce.

Requirements

• 3-5 years of full-time professional experience in a related field.
• In-depth knowledge of the food industry market and e-commerce.
• Ability to analyze data and sales statistics to curate effective solutions.
• Proficiency in Microsoft Excel.
• Excellent verbal and written communication skills.

Nice to have

• Previous experience working in an e-commerce or FMCG company.

Culture & Benefits

• Part of the pioneering Delivery Hero Group, operating in around 65 countries worldwide.
• Dynamic environment focused on delivering fast, easy, and amazing user experiences.
• Opportunity to work with the region's leading local tech organization.