Associate Creator Insights Manager (Gamedev)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Associate Creator Insights Manager (Gamedev): Supporting systems that surface creator insights and feedback to drive data-informed decisions for the platform with an accent on cross-functional collaboration between product, engineering, and developer relations. Focus on transforming qualitative and quantitative feedback into actionable narratives, managing bug/feature request workflows, and improving internal tooling for creator needs.
Location: Must be based in San Mateo, CA (Hybrid: Onsite Tuesday-Thursday)
Company
is a global platform building tools that empower a community of creators to build immersive 3D digital experiences.
What you will do
- Provide program support for core workstreams including the Community Feedback Program and Creator Needs prioritization.
- Manage DevForum creator bugs and feature request workflows to ensure issues are tracked and assigned.
- Design and improve systems for capturing, deduplicating, and tracking creator needs across multiple sources.
- Synthesize qualitative feedback, survey data, and platform metrics into coherent narratives for leadership.
- Facilitate recurring reviews with product and engineering stakeholders to track milestones and tradeoffs.
- Identify gaps in feedback routing and implement process or tooling improvements.
Requirements
- 3+ years of experience in program management, product operations, or similar cross-functional roles.
- Technical aptitude with the ability to learn Studio and creator workflows.
- Strong written communication skills for creating clear documents for diverse audiences.
- Proven ability to influence cross-functional partners and manage complex efforts.
- Familiarity with basic data tools like spreadsheets and dashboards.
- Must have existing United States work authorization.
Nice to have
- Experience in Developer Relations, game development, or SaaS environments.
- Hands-on experience as a creator or with other game engines.
- Prior work with insights, research, or analytics teams.
- Proficiency with Jira, Airtable, or SQL.
Culture & Benefits
- Equity compensation for all full-time employees.
- Comprehensive benefits package including health, dental, and vision.
- Hybrid work model with structured onsite days for team collaboration.
- Opportunity to shape the future of human interaction and digital safety.
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