Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Managing and growing a portfolio of French-speaking financial clients with an accent on customer success, product adoption, and long-term value. Focus on building relationships with senior stakeholders, driving renewals, and collaborating cross-functionally to improve service delivery.

Location: Must be based in or able to work from Barcelona or Paris (Hybrid)

Company

hirify.global is a fintech startup redefining wealth management by providing a SaaS platform that aggregates financial assets for banks and wealth managers.

What you will do

• Lead end-to-end client onboarding and drive post-implementation product adoption.
• Manage key success metrics including renewals, customer satisfaction, and expansion opportunities.
• Conduct Quarterly Business Reviews to provide strategic insights and actionable recommendations.
• Serve as the primary point of contact for day-to-day operational and product-related support.
• Partner with Sales to identify and close upsell opportunities within existing accounts.
• Collaborate with Tech and Product teams to represent client needs and drive service improvements.

Requirements

• 3–5 years of experience in banking, financial services, or asset management in a client-facing role.
• Native-level French and fluent English proficiency required.
• Proven ability to build trust and communicate effectively with C-suite and senior stakeholders.
• Strong analytical mindset with the ability to translate data into clear client recommendations.
• Highly organized with the ability to manage multiple accounts independently.
• Proactive problem-solving skills and ability to remain calm under pressure.

Culture & Benefits

• Full-time permanent contract with fair compensation.
• Hybrid work model with access to WeWork Paris.
• Health insurance and flexible compensation via Alan.
• Yearly training budget for professional development.
• Team-building events, birthday leave, and office perks like fresh fruit and coffee.

Hiring process

• Initial chat with the People Business Partner.
• 30-minute interview with the Customer Success team.
• 45-minute roleplay session with a real-world scenario.
• Final interview with the Country Manager for France.