Head Of Safety And Support

TL;DR

Head of Safety and Support: Leading fast-growing safety and support teams to ensure a trusted environment for users with an accent on safety policy development and moderation practices. Focus on balancing user safety, privacy, and experience while scaling operational processes during a period of organizational transition.

Location: Must be located in the UK

Salary: £65,000–£90,000

Company

hirify.global is a profitable consumer tech startup and the leading marriage app with over 12 million members worldwide.

What you will do

• Lead and scale global safety and support teams.
• Develop and implement clear safety policies and best-in-class moderation practices.
• Balance user safety, privacy, and experience with scalable operational processes.
• Drive strategic initiatives for the community function during a period of growth.
• Ensure hirify.global remains a trusted space for genuine connections.

Requirements

• Must be located in the UK.
• Proven experience in online safety, risk management, or policy at a consumer tech, dating, or social platform.
• Ability to operate in both strategic and hands-on capacities.
• Experience leading and scaling teams.
• Commitment to a 12-month fixed-term maternity cover contract.

Culture & Benefits

• 33 days of holiday per year.
• Monthly dedicated time for learning and development.
• Twice-yearly team retreats to international locations.
• Inclusive and diverse team environment.
• Opportunity to work on a high-impact product with a large global user base.

Hiring process

• Initial video call.
• Technical exercise.
• Interview (in-person or remote).