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4 дня назад

Support Engineer (SAP PI/PO)

Формат работы
remote (только Brazil)/hybrid
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Brazil
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR

Support Engineer (SAP PI/PO): Providing expert-level remote support for mission-critical SAP environments with an accent on troubleshooting complex integration issues and developing application fixes. Focus on managing key client accounts, configuring SAP PI/PO interfaces, and ensuring high-quality service delivery in a 24/7 global support organization.

Location: Must be based in Brazil (Hybrid/Remote)

Company

hirify.global is a global provider of end-to-end enterprise software support, serving over 5,300 organizations including Fortune 500 companies.

What you will do

  • Solve complex customer issues using methodical troubleshooting and expert knowledge of SAP functionality.
  • Develop and deliver application break fixes for critical product defects.
  • Provide functional support and training for multiple SAP modules.
  • Manage key assigned accounts as a technical and functional advisor.
  • Collaborate with a virtual global team to share knowledge and improve diagnostic methodologies.
  • Work flexible hours, including evenings, weekends, and holidays as part of a 24/7 support organization.

Requirements

  • 5+ years of relevant SAP experience, specifically with PI/PO.
  • Fluency in both English and Portuguese is required.
  • Experience designing and configuring interfaces in various versions of SAP XI/PI/PO.
  • Strong knowledge of SAP adapters (JDBC, HTTP, IDoc, RFC, File, SOAP, REST, etc.).
  • Ability to debug code and perform complex problem solving.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

Nice to have

  • Experience with SAP S/4 HANA, SAP CPI, or SAP Gateway/Fiori.
  • Knowledge of Java or JavaScript.
  • Exposure to GRC NF-e add-on.
  • Consulting background or SAP certifications.

Culture & Benefits

  • Opportunity to work in a fast-paced, global environment with a focus on innovation.
  • Commitment to a diverse and inclusive workplace.
  • Competitive compensation, bonuses, and benefits package.
  • Emphasis on professional growth and learning new skills.
  • Culture of mutual respect and collaboration guided by core values.

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