Product Manager

TL;DR

Product Manager: Developing clear and engaging knowledge base articles and educational videos for healthcare technology solutions with an accent on simplifying complex product functionality and tailoring content to healthcare users. Focus on creating engaging learning experiences, improving customer self-service, and increasing product adoption.

Location: Remote (San Diego, California, United States)

Salary: $65,000 - $80,000

Company

hirify.global is a retail-healthcare tech provider in North America, offering a range of solutions for healthcare practitioners.

What you will do

• Develop clear and user-friendly knowledge base articles to help customers solve problems independently.
• Create high-quality educational videos, including product walkthroughs and tutorials.
• Translate complex product functionality into simple, actionable guidance for healthcare users.
• Track content performance and engagement metrics to continuously improve content.
• Design engaging learning experiences that combine visuals, narration, and storytelling.

Requirements

• Strong experience in healthcare environments (clinical workflows, EHRs, or healthcare SaaS preferred).
• Background in education, instructional design, or training.
• Proven experience creating knowledge base content and educational materials.
• Hands-on experience with video creation tools (recording, editing, screen capture, scripting).
• Exceptional written and verbal communication skills.
• Detail-oriented with a passion for accuracy, usability, and continuous improvement.

Culture & Benefits

• Opportunity to shape the future of healthcare with evolving technology solutions.
• Work with passionate and talented people focused on patients and providers.
• See firsthand the impact of your work in helping practices deliver simpler, smarter care.
• Grow your career and skills in a collaborative and continuously developing environment.
• Benefits include health, dental, vision, paid time off, and 401(k) with company match.