Forms & Templates Operations Specialist (LegalTech)

TL;DR

Forms & Templates Operations Specialist (LegalTech): Managing and building document content for a D2C automation product with an accent on fillable PDF creation and CMS logic. Focus on translating legal requirements into modular content blocks and optimizing document generation flows.

Location: Remote. Must be based in the European Union, Georgia, Moldova, North Macedonia, Serbia, or Ukraine. Must be located within approximately ± 4 hours of CET.

Company

A leading tech company that creates and operates innovative consumer products across health, education, and entertainment industries.

What you will do

• Source and format official tax, legal, and administrative forms into clean, fillable PDF forms using Adobe Acrobat.
• Build and maintain modular content blocks, clauses, and conditional logic in the Payload CMS to power agreement generation.
• Translate legal and product requirements into structured content models, including fields, collections, and relationships.
• Manage versioning, taxonomy, and metadata across the document content library.
• Collaborate with Product, Engineering, and legal teams to ensure templates are accurate and scalable.
• Utilize AI tools to accelerate content preparation, formatting, and CMS operations.

Requirements

• 2–4 years of experience in content operations, technical content management, or product ops.
• Strong hands-on experience with CMS platforms (Payload strongly preferred).
• Expertise with Adobe Acrobat for preparing fillable PDF forms (field types, alignment, validations).
• Strong logical thinking to break complex document flows into modular blocks and conditional rules.
• Location: Must be based in EU, Georgia, Moldova, North Macedonia, Serbia, or Ukraine.
• Timezone: Must be within ± 4 hours of CET.

Nice to have

• Experience with legal, tax, or administrative document content.
• Background working with structured content systems or templated content platforms.
• Experience in D2C SaaS or LegalTech.
• Familiarity with international markets and multi-jurisdiction content.

Culture & Benefits

• Fully remote work environment promoting healthy work-life balance.
• Unlimited paid time off (PTO).
• Paid national holidays.
• Company-provided MacBook.
• Flexible Independent Contractor Agreement offering tax advantages and autonomy.

Hiring process

• Application review (3–5 days).
• Recruiter Screening (40 minutes).
• Technical Interview (90 minutes).
• Final Interview (60 minutes).