Engineering Operations Specialist (SaaS)

TL;DR

Engineering Operations Specialist (SaaS): Coordinating operational, project, and cross-functional activities for the R&D organization with an accent on procurement, vendor management, and cloud cost controls. Focus on removing friction between teams, tracking critical health metrics, and ensuring compliance and governance.

Location: Fully remote (Work from anywhere). Must work within Eastern Standard Time (EST) business hours.

Company

hirify.global is a market-leading SaaS provider redefining Sales Performance Management (SPM) to help organizations maximize revenue success.

What you will do

• Perform regular monitoring of R&D cloud spend and produce weekly health reports.
• Coordinate procurement activities by aligning with legal, security, and R&D teams.
• Maintain and update source files for weekly metrics reporting across various tools.
• Manage vendor relationships, tracking renewals, usage agreements, and billing items.
• Intake and manage R&D escalations from Support, Sales, and Services via JIRA.
• Facilitate recurring meetings, distribute notes, and manage task tracking in Monday.com.

Requirements

• 2–4 years of experience in operations, project coordination, or business analysis within a tech organization.
• Advanced proficiency in Microsoft Excel (XLOOKUP, pivot tables, data analytics) and PowerPoint.
• Proficiency with JIRA and experience with project management tools like Monday.com or Asana.
• Basic knowledge of SQL SELECT queries and foundational understanding of the SDLC.
• English: CEFR B2 level proficiency or higher required.
• Availability: Must be able to align working hours with Eastern Standard Time (EST).

Culture & Benefits

• Market-leading compensation package with comprehensive medical, dental, vision, and life insurance.
• Full remote work flexibility and a results-driven work culture.
• Wellness programs to support health and wellbeing.
• Continuous development opportunities in a multicultural, global environment.
• Annual time off provided in accordance with legislative requirements.