Cash Applications Specialist (SaaS)

TL;DR

Cash Applications Specialist (Finance): Processing customer payments and maintaining accurate accounts receivable records with an accent on payment reconciliation and balance tracking. Focus on identifying variances in daily deposits and investigating unapplied credits to ensure financial accuracy.

Location: Fully Remote (Ukraine)

Company

Global provider of business and tech advisory, enterprise solutions, and software development services with over 6000 specialists.

What you will do

• Maintain accurate and up-to-date records of customer AR balances, including payment and credit applications.
• Process daily ACH payments and check deposits, reconciling entries and identifying variances.
• Post payments and update daily bank reporting spreadsheets.
• Communicate with customers to obtain payment remittances and follow up on failed payments.
• Manage Zendesk and email queues to respond to customer inquiries regarding banking information.
• Review AR aging reports and investigate unapplied credits and outstanding balances.

Requirements

• 1–3 years of experience in cash applications or accounts receivable.
• Bachelor’s degree in Accounting, Finance, or a related field.
• English: Upper-Intermediate (B2) or higher required.
• Location: Must be based in Ukraine.
• Strong proficiency in MS Excel, Word, and PowerPoint.
• High attention to detail and organizational skills.

Nice to have

• Experience working in a Software as a Service (SaaS) environment.
• Familiarity with Intacct, Stripe, Paya, Braintree, Zendesk, and Salesforce.

Culture & Benefits

• Professional growth through a mentorship program, regular performance reviews, and technical assessments.
• Extended training, certification opportunities, tech talks, webinars, and hackathons.
• Comprehensive health insurance coverage and fitness compensation programs.
• Family support including maternity aid and financial assistance for marriage and childbirth.
• Inclusive and diverse corporate culture with equal opportunities for all.

Hiring process

• Application review and screening.
• Talent Acquisition interview to discuss goals and alignment.
• Technical interview focusing on expertise and problem-solving.
• Customer interview (depending on the specific role).
• Job offer.