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16 часов назад

Lead Client Success Consultant, Data Analytics

88 000 - 118 000$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
lead
Английский
b2
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Lead Client Success Consultant (Data Analytics): Develops and delivers client-focused solutions that drive operational excellence and client success, with an accent on managed services engagements. Focus on building strong relationships, understanding client needs, and collaborating with internal teams to ensure high-quality service delivery.

Location: Remote

Salary: $88,000 to $118,000

Company

hirify.global delivers client-focused solutions that drive operational excellence and client success.

What you will do

  • Propose solutions aligned to client business needs and recommend mitigation strategies for risks and timeline pressures.
  • Serve as a primary client contact, building strong stakeholder relationships and managing inquiries.
  • Lead client onboarding and adoption activities, ensuring smooth transitions and effective use of managed services.
  • Plan, organize, and monitor project work plans to ensure engagements are delivered on time and within budget.
  • Track service performance and client utilization, supporting KPI reporting, and communicating service value to clients.
  • Participate in business development and account growth activities by supporting renewals and identifying expansion opportunities.

Requirements

  • Bachelor’s Degree or equivalent experience.
  • 5+ years’ experience in a professional services firm or private industry focused on appropriate technical area.
  • 3+ years of experience leading data and analytics technology projects, including solutions built on platforms such as Microsoft Fabric, Snowflake, Qlik, or Power BI.
  • 3+ years of experience managing client relationships and engagement success, including billing oversight and account management.

Nice to have

  • Bachelor’s Degree in related field.
  • Training, support or consulting advisory experience.
  • Experience with compliance or professional standards associated with area of expertise.
  • Works towards obtaining additional appropriate advanced certifications.

Culture & Benefits

  • Flexibility for many positions to be performed remotely.
  • 8 health plan options, dental and vision coverage, and an Employee Assistance Program.
  • Firm-sponsored basic life and short and long-term disability coverage.
  • A 401(k) savings plan & profit share as well as Firm matching contribution.
  • Flexible time off, family care leave, and parental leave.
  • Education & certification assistance, cell phone reimbursement, and travel rewards.

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