Guest Services Specialist (Hospitality)

TL;DR

Guest Services Specialist (Hospitality): Managing daily hospitality and housekeeping operations at a nature preserve with an accent on guest care, cleaning standards, and basic facilities maintenance. Focus on ensuring high-quality guest accommodations and coordinating seamless meal and catering services across multiple buildings.

Location: Montgomery, Texas. Must be based in or be able to work on-site across a large property.

Salary: $22 – $24 per hour

Company

hirify.global is a flagship conservation program and hospitality destination dedicated to habitat restoration and ecological resilience in East Texas.

What you will do

• Deliver high-quality guest services, greeting guests and maintaining a welcoming presence across lodging and common areas.
• Perform housekeeping and custodial services, including cleaning guest rooms and sanitizing spaces across 20+ buildings.
• Coordinate meal and catering support, including setup, cleanup, basic food prep, and supply ordering.
• Support facilities maintenance by completing basic repairs, reporting issues, and conducting walkthroughs.
• Communicate with maintenance and leadership using digital scheduling and task-tracking systems.

Requirements

• High school diploma or equivalent; additional training in hospitality or facilities operations preferred.
• 1–3 years of experience in hospitality, hotel housekeeping, or guest services.
• Demonstrated skills in cleaning and sanitation standards and basic maintenance tasks.
• Valid driver’s license and ability to work on-site.
• Bilingual English/Spanish preferred.

Culture & Benefits

• Medical, dental, and vision insurance available on day one.
• 401(k) retirement plan with up to 6% employer match.
• Comprehensive paid time off: 11 PTO days, 11 statutory holidays, and 10 vacation days to start.
• Employer-paid life, short-term, and long-term disability insurance.
• Employer-supported education, training, and skill-development opportunities.
• Collaborative environment rooted in conservation, stewardship, and humility.