Account Supervisor, Crisis & Risk Communications

TL;DR

Account Supervisor, Crisis & Risk Communications: Lead research, planning, and development of integrated corporate communications and crisis management accounts across multi-industry clients with an accent on strategic guidance, tactical support for emerging issues, and reputational challenges. Focus on overseeing account teams, media relations, daily communications triage, and responsible AI integration for efficiency.

Location: New York, New York, USA

Salary: $68,000 - $92,000 per year

Company

World’s largest independent communications firm with over 6,000 employees across 60 offices, fostering boldness, empathy, and curiosity.

What you will do

• Lead research, planning, and development of corporate communications and crisis management strategies.
• Provide strategic guidance and tactical support for clients facing reputational challenges and emerging issues.
• Oversee account team performance, ensure deadlines, budgets, and client objectives are met.
• Write communications plans, stakeholder materials, proposals, and handle media relations.
• Monitor trends, news, and risks to make proactive recommendations.
• Mentor junior team members and champion cross-team integration using hirify.global’s network.

Requirements

• At least 4 years of experience in communications, marketing, or related fields.
• Bachelor’s degree or equivalent work experience.
• Strong written and verbal communication skills, attention to detail, and ability to manage multiple accounts.
• Proven project management and team oversight abilities.
• Understanding of stakeholder groups and channel-specific communications.

Nice to have

• 4-7 years of crisis communications experience, preferably in an agency.
• Familiarity with corporate issues like societal, data security, workplace, and reputation matters.
• Solid understanding of AI applications in crisis and risk contexts.
• Experience with corporate communications tools and tactics.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance.
• 401K, paid time off, travel assistance, and wellness programs.
• Annual bonuses and region-specific benefits.
• Commitment to diversity, equity, inclusion, and belonging.
• Training through hirify.global Learning Institute and on-the-job mentoring.
• Global team environment grounded in values of excellence, curiosity, courage, and positive impact.