Senior Site Reliability Engineer (GCP)

TL;DR

Senior Site Reliability Engineer (GCP/Databases): Owning the reliability of the data tier and contributing to cloud modernization and observability with an accent on high availability and incident response. Focus on optimizing database performance, building AI-driven incident response tooling, and scaling infrastructure for 175M+ users.

Location: Hybrid (Austin, Texas)

Company

hirify.global is a leading voice-first communication platform providing push-to-talk technology for frontline workers across various industries.

What you will do

• Design, deploy, and operate highly available MySQL and MongoDB clusters including replication, sharding, and disaster recovery.
• Tune query performance, schema, and index strategies in partnership with application engineers.
• Extend the observability stack using Prometheus, Loki, and Tempo to improve root-cause analysis.
• Participate in the Platform on-call rotation and lead blameless postmortems to drive permanent fixes.
• Build automation, tooling, and AI agents to compress incident response and lift developer productivity.
• Evaluate and operate ScyllaDB/Cassandra and Elasticsearch where appropriate for the workload.

Requirements

• 7+ years in SRE, DevOps, or Platform roles, with at least 3 years owning production databases.
• Deep production experience with MySQL and MongoDB (sharding, failover, point-in-time recovery).
• Proficiency with Linux, containerized workloads (Docker, Kubernetes), and a major cloud provider (GCP preferred).
• Ability to write production-ready code in Python, Go, or Bash for automation.
• Experience with Prometheus, OpenTelemetry, or similar systems for instrumentation.
• BSc in Computer Science or equivalent practical experience.

Nice to have

• Experience with ScyllaDB, Cassandra, or Elasticsearch.
• Experience using AI tooling (copilots, agents) to expedite root-cause analysis or workflows.

Culture & Benefits

• Competitive pay and equity with significant upside.
• Flexible schedules and time off to encourage a healthy work-life balance.
• Sabbatical offered after every five years of service.
• Office perks including free snacks and a ping-pong table.