Senior Manager, Risk Operations (Fintech)

TL;DR

Senior Manager, Risk Operations (Fintech): Implement best-in-class risk management across platform and products with an accent on fraud prevention, scalable detection systems, and balancing risk mitigation with customer experience. Focus on leading high-performing team, driving risk strategy and infrastructure, partnering with engineering, data science, product, and design teams to scale operations.

Location: Remote from anywhere in Canada. Optional access to offices in Montreal and Toronto.

Salary: $160k–220k CAD base, plus equity, performance increases, health/dental benefits, and paid time off.

Company

hirify.global builds an app for Canadians to buy, earn, and save bitcoin securely, with over one million users, regulated across Canada, and backed by $44M in VC funding.

What you will do

• Lead team protecting platform and customers from fraud, abuse, and financial risk while enabling growth and great customer experience.
• Own fraud operations workload, capacity, roadmap, and vendor relationships.
• Partner with data science on detection systems, experimentation, and risk decisioning.
• Drive risk management strategy, policies, and technology with engineering, design, product, operations, support, and compliance teams.
• Build fraud reporting, optimize rules, champion UX improvements for fraud/security controls.
• Create performance-oriented culture, scale operations across products.

Requirements

• Fluency in English required due to English-speaking customers and platform nature.
• 5+ years full-time in risk management at a fintech company.
• Experience with fraud prevention tools/technology and building scalable risk operations in high-growth.
• Strong intuition balancing automation, controls, customer experience.
• Capable leader passionate about high-performance teams, collaboration with technical teams, data-driven culture.
• Thrive in fast-paced environment, build stakeholder/vendor relationships.

Nice to have

• Quantitative background in data, statistics, math.
• Experience with machine learning in risk management.
• Previous consumer banking experience.

Culture & Benefits

• Stock options for all employees.
• Yearly salary assessments based on performance.
• Comprehensive health/dental coverage and wellness spending accounts.
• Remote-friendly within Canada; 20 vacation days + $1k bonus if used fully; 18 weeks parental leave at 100% pay.
• $2,000 annual learning budget for courses/certifications.
• Quarterly offsites for team connection; focus on growth, fast shipping, open ideas.