Operations Associate (Cash Management) (Fintech)

TL;DR

Operations Associate (Cash Management) (Fintech): Processing contribution and distribution requests for 401(K) participants via checks, ACH, and wire transactions with an accent on accuracy and quality control. Focus on daily balancing, resolving inquiries, and ensuring secure cash processing in a high-volume environment.

Location: Hybrid (Phoenix, AZ) - Must be based in Phoenix, AZ (2 days per week in office)

Salary: $24.00 - $26.00 per hour

Company

hirify.global is a global fintech company focused on empowering others to accomplish more through innovative financial services.

What you will do

• Process same-day contribution and distribution requests for 401(K) participants via checks, ACH, and federal wires.
• Research and process all daily inquiries accurately and timely.
• Perform quality control by double-checking transactions and releasing wires in the system.
• Execute end-of-day closing processes, including balancing all transactions.
• Handle escalated items and special projects assigned by management.

Requirements

• High School diploma or equivalent.
• 1-2 years of experience with cash and funds processing.
• Proficiency in Microsoft Excel and Word.
• Strong written and verbal communication and customer service skills.
• Ability to work in the Phoenix, AZ office 2 days per week.

Nice to have

• Knowledge of trust business, accounting, and tax reporting requirements.
• Understanding of retirement plans and benefit distribution processing.

Culture & Benefits

• Hybrid work model (3 days remote, 2 days onsite).
• Opportunity for the contract to become a permanent position.
• Collaborative, engaging, and inclusive work environment.
• Commitment to workplace diversity and equity.