Operations Supervisor (Bilingual)

TL;DR

Operations Supervisor (Bilingual): Overseeing day-to-day operations of the team handling medical supplies and equipment with an accent on staff training, workflow management, and productivity monitoring. Focus on resolving daily issues, conducting performance reviews, and ensuring smooth collaboration across departments.

Location: Remote in Florida (statewide)

Salary: $23–$24/HR

Company

Medical supplies provider serving adults and children for 17 years, focused on durable high-quality equipment to improve lives.

What you will do

• Train new and existing staff on procedures and activities.
• Respond to daily events, resolve problems, and manage productivity and workflow.
• Schedule coverage for absent staff and conduct one-on-one meetings and annual performance reviews.
• Perform regular audits of staff work with educational follow-up.
• Handle supervisor calls from patients and send team updates on practices.
• Collaborate with employees, managers, and departments; participate in learning programs.

Requirements

• High school diploma or GED + 2-3 years related experience.
• Ability to supervise Operations team and report to Operations Manager.
• Proficient in computers, software, and industry products; quick learner for policies.
• Effective time management while working independently.
• Flexible schedule as needed; bilingual proficiency.

Culture & Benefits

• Comprehensive health, dental, vision insurance.
• 401(k) with up to 3% employer match; life and disability insurance.
• Health savings accounts with employer contribution.
• Paid time off for holidays, sick time, vacations, plus half-day birthday.
• Employee Assistance Program, Employee of the Month, and referral rewards.
• Collaborative environment focused on learning, growth, and company values: integrity, compassion, innovation, equality, communication.