Senior Technical Product Manager (Fleet Operations, GenAI)

TL;DR

Senior Technical Product Manager, Fleet Operations (GenAI Cloud): Own the product strategy for day 0–2+ operational software running global GPU fleet — provisioning, bringup, monitoring, incident response, repair, firmware, and decommissioning with an accent on availability, utilisation, and time-to-recover. Focus on translating operational pain into scalable tooling and automation, defining key metrics, and driving multi-quarter cross-functional initiatives across live clusters.

Location: London

Company

hirify.global is building a vertically integrated GenAI cloud platform owning data centres, software, and applications powered by sustainable technology solutions.

What you will do

• Own strategy and roadmap for a major Fleet Operations product area like provisioning, fleet health, incident workflows, firmware, or inventory management.
• Lead cross-functional initiatives from problem framing to rollout across GPU clusters with Fleet Software, SRE, data centre ops, and Support.
• Shadow on-call, support, and repair workflows to turn toil into product capabilities, automation, and platform features.
• Define and drive against fleet metrics: availability, utilisation, MTTR, time-to-bring-up, failure rates, ticket deflection.
• Partner with engineering on architecture for bare metal, orchestration, observability, and control planes; drive incident reviews into product fixes.
• Mentor junior PMs and elevate PRDs, reviews, and decisions team-wide; represent area in planning and leadership.

Requirements

• 5–8 years product management in software/technology, owning infrastructure/platform/operations products.
• Strong technical fluency in large-scale systems: lead on architecture, trade-offs in provisioning, orchestration, observability, control planes.
• Experience building for operators (SREs, NOC/support, data centre techs) with deep workflow understanding.
• Proven ability to ship products from ambiguous ops problems improving reliability, efficiency, recovery.
• Mentoring/leading peers experience; excellent communication for engineers, operators, executives.

Nice to have

• CS/engineering degree or prior engineer/SRE experience.
• Background in cloud infra, bare-metal provisioning, fleet/hardware lifecycle, observability, incident tools.
• Experience with OpenStack Ironic/MAAS/Tinkerbell, NetBox/Device42, Jira Service Management/ServiceNow, Grafana/Prometheus/Datadog, GPU/data centre ops.
• High-growth/early-stage environment where product built alongside fleet.

Culture & Benefits

• Relentless innovation, ownership, accountability; build trust via openness and transparency.
• Collaboration with swift, respectful adaptability and resilience.
• Inclusive, diverse, equitable workplace encouraging all backgrounds.