Functional Analyst (Healthcare Business)

TL;DR

Functional Analyst (Healthcare Business): Support NICoE clinical operations through business analysis, workflow assessment, and documentation with an accent on clinical productivity metrics, data requirements, and system interoperability. Focus on developing integration plans, conducting process improvements, and ensuring compliance with DoD and DHA policies.

Location: On-Site in Bethesda, MD (Walter Reed National Military Medical Center – NICoE)

Company

Consulting firm providing tailored solutions across healthcare, defense, and civilian sectors for government agencies since 2017.

What you will do

• Perform business analysis, workflow assessments, and documentation for NICoE clinical operations.
• Develop and document business and data requirements for clinical and informatics initiatives.
• Track clinical productivity metrics, system requirements, and change requests.
• Assist in integration and implementation plans to enhance healthcare system interoperability.
• Conduct process improvement assessments and implement clinical business process enhancements.
• Support development of clinical policies, procedures, and operational documentation.
• Collaborate with multidisciplinary teams on clinical care, research, and administrative management.

Requirements

• Bachelor’s degree in Healthcare Administration, Health Informatics, Business Administration, Public Health, Information Systems, or related field (or 3+ years relevant experience).
• 3+ years experience in healthcare operations, business analysis, clinical administration, or health informatics in federal/military health systems.
• Demonstrated ability to analyze healthcare processes, document requirements, and support workflow improvements.
• Strong written and verbal communication skills for reports, documentation, and briefings.
• Experience with healthcare system implementations or clinical workflow optimization.
• Proficiency in Microsoft Office 365 (Excel, Word, PowerPoint, Teams, SharePoint).
• Public Trust clearance required.

Nice to have

• Familiarity with EHR systems like MHS GENESIS and clinical documentation workflows.

Culture & Benefits

• Medical, Vision, and Dental Plans.
• Paid Holiday and Personal Time Off.
• 401K plan, Short-term/Long-term Disability, and Life Insurance.
• Education and Training Assistance Program.
• Incentive Plans and Referral Bonuses.
• Employee Assistance Programs.