Business Process Analyst (Revenue Cycle Operations)

TL;DR

Business Process Analyst (Revenue Cycle Operations): Facilitating system and process redesign initiatives in healthcare revenue cycle operations with an accent on lean methodology, data analysis from multiple systems, and performance improvement projects. Focus on optimizing project scope, financials, schedules, developing dashboards, and identifying cost-cutting measures.

Location: Los Angeles, CA - Health Sciences Campus (onsite, full-time). Fire Life Safety Training (LA City) required within 30 days of hire.

Salary: $95,680 - $158,230 annually

Company

Health system affiliated with the University of Southern California.

What you will do

• Facilitate strategic decisions and provide leadership for project execution, managing scope, financials, and schedules.
• Partner with directors and process owners to create project plans, drive results, and adapt to changing needs.
• Collect and analyze statistical data, prepare reports, and develop dashboards using Excel, Visio, and data systems.
• Leverage lean methodology for system redesign, process improvements, and cost-cutting initiatives.
• Coordinate activities across units, resolve resource issues, and evaluate performance of units and managers.
• Develop management objectives, policies, and tracking tools while interfacing with financial and information systems.

Requirements

• Bachelor's degree required.
• 3-5 years performance improvement experience with lean principles, tools, and techniques.
• 2+ years experience using data sources to enhance or automate process workflows.
• Strategic planning and critical thinking skills for problem-solving.
• Excellent verbal and written communication and customer service skills.
• Proficiency with MS Excel; familiarity with MS Visio, PowerPoint, and functional SQL knowledge.

Nice to have

• Master's degree (MHA or MBA).

Culture & Benefits

• Enhance professional growth through educational programs, literature, in-services, and workshops.
• Participation in administrative staff meetings and assigned meetings.
• Equal opportunity employer committed to affirmative action and fair chance hiring.
• Reasonable accommodations for applicants and employees with disabilities.