Radiology Service Coordinator (Medical)

TL;DR

Radiology Service Coordinator (Medical): Monitoring imaging systems and worklists to ensure exam accuracy and completeness with an accent on coordination between radiologists, physicians, and client teams. Focus on managing technical support calls, executing operational reports, and ensuring precise data entry in a fast-paced healthcare environment.

Location: Hybrid in Mesa, AZ

Salary: $18.50–$21.00 per hour

Company

A leading physician-led radiology practice in the U.S. dedicated to transforming radiology through clinical innovation, technology, and service.

What you will do

• Monitor imaging systems and worklists, escalating technical issues according to established procedures.
• Verify exam accuracy and completeness and run required operational reports.
• Maintain effective communication channels between radiologists, physicians, and client teams.
• Handle incoming and outbound non-sales support calls.
• Perform data entry and maintain clear, consistent documentation for team collaboration.

Requirements

• Background in Service Desk, Technical Support, Call Center, or Customer Service roles.
• Strong verbal and written communication skills with a problem-solving mindset.
• Proficiency in Microsoft Office Suite and ability to follow documented procedures.
• Must be based in or able to work in Mesa, AZ (Hybrid).
• Familiarity with medical terminology, PACS, and EHR/EMR systems is preferred.

Culture & Benefits

• Comprehensive health and wellness coverage options starting the month after hire.
• 401k benefits and eligibility for an annual discretionary bonus.
• Generous PTO plans and paid holidays.
• Flexible scheduling to promote a healthy work-life balance.
• Certified as a Great Place to Work for five consecutive years.