Claims Supervisor (Insurance)

Location: Onsite in Rancho Cucamonga, California, United States

Salary: $80,000–$100,000 annually

Company

hirify.global and hirify.global Services provide specialty auto insurance coverage with a focus on affordable policies and service quality.

What you will do

• Supervise Claims Representatives and Claims Support Specialists and ensure service, quality, and performance standards are met.
• Review automobile claim investigations, provide handling recommendations, and direct claim activities.
• Oversee claim adjudication, settlement authority, payment processes, file quality, and compliance with applicable regulations.
• Maintain claims policies, procedures, systems, and workflows, and recommend operational improvements.
• Train, coach, evaluate, and develop employees while coordinating scheduling, performance documentation, and personnel actions.
• Support recruiting, hiring, department operations, and communication with management, partners, clients, and outside agencies.

Requirements

• At least three years of experience in the property and casualty insurance industry.
• Experience handling subrogation, property damage, and injury claims.
• Strong understanding of insurance practices, standards, terminology, and applicable regulations.
• Ability to work in a high-volume, fast-paced environment while managing multiple priorities.
• Strong organization, decision-making, analytical, interpersonal, customer service, and communication skills.
• Proficiency with Windows and Microsoft Office, strong keyboard skills, and ability to pass a background check.

Culture & Benefits

• Values center on accountability, authenticity, continuous learning, and execution.
• Fast-paced, paperless, technology-supported office environment where accuracy is essential.
• Medical, dental, vision, HSA, paid time off, 401(k), and company-observed holidays.
• Exempt position with an alternative work schedule when applicable; travel may be required.