Head of Account Management (Fintech)

TL;DR

Head of Account Management (Fintech): Leading and scaling the Key Account Management function for the North American market with an accent on strategic relationship management and revenue growth. Focus on building high-performing teams, defining account strategies for long-term retention, and collaborating cross-functionally to optimize client outcomes.

Location: Remote (Global)

Company

hirify.global is a global payment infrastructure company providing a single API to integrate over 1,000 payment methods with AI-driven smart routing and fraud prevention.

What you will do

• Lead and develop the Key Account Management team, setting strategic goals and driving overall performance.
• Build and maintain strong relationships with key merchants to elevate the quality of client interactions.
• Drive revenue growth by identifying new business opportunities and leveraging market and competitive insights.
• Define and execute account strategies focused on long-term client retention and expansion.
• Collaborate cross-functionally with Sales, Product, Tech, Finance, Legal, and Operations.
• Mentor team members and act as an executive escalation point for strategic accounts.

Requirements

• Fluency in English and Spanish is required.
• 5+ years of experience in Key Account Management, Client Success, or Relationship Management, ideally in payments or fintech.
• Proven leadership experience managing and developing high-performing teams with international clients.
• Strong understanding of payment technologies, financial services, and industry regulations.
• Exceptional communication, negotiation, and presentation skills.
• Bachelor's degree in Business, Marketing, or a related field.

Culture & Benefits

• Remote work flexibility with the ability to work from anywhere.
• Competitive compensation and stock options.
• Home office bonus and provided work equipment.
• Global health plan regardless of location.
• Flexible days off.