Director, Partner Operations (Cybersecurity)

TL;DR

Director, Partner Operations (Cybersecurity): Own the end-to-end operational infrastructure supporting global partner program, including tiers, incentives, deal registration, and performance measurement. Focus on building scalable operations function, delivering actionable analytics for pipeline and revenue, optimizing systems and processes, and driving cross-functional alignment.

Location: Remote United States

Company

Global identity security leader protecting Paths to Privilege™ through cybersecurity SaaS, trusted by 20,000 customers including 75 of the Fortune 100.

What you will do

• Own and improve partner program operations framework, including tiers, rules, incentives, and deal registration.
• Build dashboards and KPIs for partner pipeline, bookings, attainment, and health scores; deliver insights for leadership.
• Administer and optimize partner-facing platforms like PRM and CRM in coordination with Sales Ops and IT.
• Close operational gaps across partner lifecycle from onboarding to renewal and expansion.
• Collaborate with Marketing, Finance, Legal on MDF, rebates, contracts, and compliance.
• Support enablement, onboarding tracking, strategic planning, and M&A partner considerations.

Requirements

• 8+ years in Revenue Operations, Channel Operations, or Partner Operations in B2B SaaS or enterprise tech.
• 3+ years in leadership, building and scaling operations functions.
• Deep knowledge of partner/channel ecosystem (VAR, MSSP, GSI, distribution, tech alliances).
• Proficiency with CRM (Salesforce preferred), PRM tools (Impartner, Alliances, Zift), BI tools (Tableau, Power BI), Excel/Google Sheets.
• Strong analytical, cross-functional collaboration, communication, and presentation skills for executives.
• Comfort with strategic and hands-on execution in fast-paced, ambiguous environments.

Nice to have

• Experience at cybersecurity or identity/access management company.
• Familiarity with Salesforce PRM or partner community configurations.
• Background supporting global or multi-region partner programs.
• Experience with CPQ for partner quoting and deal registration.

Culture & Benefits

• Culture of flexibility, trust, and continual learning with recognition for growth and impact.
• Surrounded by challenging, supportive, inspiring teams.
• Emphasis on diversity, inclusion, and building connected teams.