Proposal Manager (Customer Success)

TL;DR

Proposal Manager (Customer Success): Leading the strategic development and delivery of client bids and proposals for key accounts with an accent on consultative response crafting and win-rate optimization. Focus on managing client relationships, evaluating bid feasibility, and streamlining the proposal process.

Location: Headquartered in Denver, Colorado; global team collaborating from various locations across the US and Europe

Salary: $85,000–$100,000 annually + variable compensation

Company

hirify.global is a market research and solutions provider that leverages proprietary audiences and advanced software development to deliver business insights.

What you will do

• Lead the strategic development and delivery of client bids and proposals across a portfolio of key accounts.
• Serve as the primary point of contact and trusted advisor for a defined portfolio of client accounts.
• Craft tailored, consultative proposal responses and evaluate incoming bids for strategic fit and profitability.
• Coordinate with internal teams and external vendors to design creative solutions for complex feasibility requirements.
• Monitor KPI metrics to improve response times, win rates, and overall client satisfaction.
• Mentor new team members and maintain documentation on proposal best practices and templates.

Requirements

• Bachelor's degree in Business Administration, Communications, Marketing, or a related field.
• 5+ years of experience in proposal management, client services, or account management.
• Prior experience in a market research, professional services, or B2B environment strongly preferred.
• Exceptional written and verbal communication skills with a client-first approach.
• Proficiency in Microsoft Office Suite; familiarity with CRM or bid management tools is a plus.

Culture & Benefits

• Competitive base salary plus variable compensation.
• Flexible vacation policy to support recharging.
• Comprehensive health, vision, and dental insurance.
• 401k with company contribution.
• Significant opportunities for career progression and personal growth.

Hiring process

• First round: 30-45 minute interview with the Recruiter.
• Second round: 45-minute virtual interview with the Hiring Manager.
• Third round: 1.5-2 hours of final interviews with the Hiring Team.