IT Support Specialist

TL;DR

IT Support Specialist (Windows/LAN): Providing end-user support and managing IT assets to ensure a professional digital workplace experience. Focus on troubleshooting hardware, maintaining physical LAN infrastructure, and documenting technical procedures.

Location: Onsite in Szczecin, Poland

Company

A global leader in 3D scanning and CAD/CAM solutions for the dental and hearing industries.

What you will do

• Provide professional and efficient IT support for end users.
• Install, configure, and maintain hardware and software components.
• Troubleshoot and replace IT accessories and peripheral devices.
• Manage IT assets, inventory, and support purchasing processes.
• Maintain physical LAN infrastructure and handle network patching.
• Create and maintain technical documentation and workarounds in Confluence.

Requirements

• At least 1 year of experience in IT support or a similar role.
• Knowledge of Microsoft Windows operating systems.
• Intermediate English level.
• Strong communication and problem-solving skills.
• Ability to work in a structured and customer-oriented way.

Nice to have

• Basic understanding of LAN/networking.
• Experience with Jira, Confluence, Microsoft Teams, or Microsoft Office.
• Experience with IT asset management.
• Technical education or studies related to IT.

Culture & Benefits

• Work in an international and collaborative environment with growth opportunities in Digital Workplace operations.
• Private healthcare and a Multisport card.
• Attractive non-wage benefits via the myBenefit platform.
• Subsidized healthy lunches and fresh fruits in the company canteen.
• Friendly and supportive team culture.