Accounts Receivable Associate

TL;DR

Accounts Receivable Associate (Financial Services): Manage collections, client communications, and invoice follow-ups for international clients (AU/US) with an accent on timely payments, issue resolution, and account accuracy. Focus on conducting outbound calls, prioritizing aging reports, performing reconciliations, and providing AR status updates.

Onsite - Ortigas Post Office, Pasig, Philippines (National Capital Region). Work Schedule: 7:00 AM to 4:00 PM Philippine Time (MNL TIME).

Company

Staffing company providing accounts receivable support to international financial services clients.

What you will do

• Monitor accounts, manage aging reports, and prioritize follow-ups for outstanding invoices.
• Conduct outbound calls and send email reminders to clients with overdue balances, following through until resolved.
• Coordinate with clients to address billing concerns, disputes, and payment delays while maintaining professional communication.
• Perform account reconciliations, maintain records of collection activities, and provide regular AR status updates.
• Collaborate with Finance, Client Success, and Operations teams to resolve discrepancies and improve processes.

Requirements

• Excellent English communication skills, both written and verbal.
• Bachelor’s degree in Accounting, Finance, Business, or related field (or equivalent experience).
• At least 1–3 years experience in Accounts Receivable, Billing, or Collections.
• Strong client-facing communication experience (calls and email).
• Confidence in handling outbound follow-ups and payment chasing.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced, performance-driven environment.

Nice to have

• Experience working with international clients (AU/US).
• Familiarity with accounting systems or CRM tools.

Culture & Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (option to enroll additional dependents).
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves convertible to cash on anniversary).
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more.