Manager I (Localization)

TL;DR

Manager I (Localization): Overseeing the end-to-end production process and project coordination for localization services with an accent on client request management, delivery timelines, and resource scheduling. Focus on optimizing service delivery efficiency, managing detailed system records, and ensuring accurate financial invoicing.

Location: Burbank, USA (Onsite)

Salary: $25-$31 per hour

Company

hirify.global is a global leader in media localization and dubbed/subtitled content services.

What you will do

• Oversee the production process from inception to completion, identifying potential issues and addressing client requests.
• Define and schedule project deliverables, production milestones, and necessary tasks.
• Manage client order specifications and production data within hirify.global's internal systems.
• Collaborate with Service Delivery Managers to record detailed project requirements for account and operations teams.
• Generate and deliver regular status reports to clients and internal stakeholders.
• Resolve unbilled projects and ensure timely, accurate invoicing.

Requirements

• 3-5 years of experience in a collaborative matrix role.
• Strong understanding of localization operations processes.
• Excellent client management and communication skills.
• Ability to multitask and manage multiple projects and deadlines simultaneously.
• Proficiency in localization software and tools.
• Must be based in Burbank, USA.

Culture & Benefits

• Collaborative matrix work environment.
• Focus on execution, quality, and continuous process improvement.
• Opportunity to influence service delivery systems and efficiency.