Administration & Operations Specialist (Dutch)

TL;DR

Administration & Operations Specialist (Administration): Managing sales invoices, accounts receivable, and internal operational processes with an accent on high data quality and customer communication. Focus on streamlining administrative workflows, monitoring sales contracts, and ensuring efficient inter-departmental coordination.

Location: Global Remote

Company

Global Intelligent Support-as-a-Service leader partnering with tech companies like MasterCard, Calm, and MacPaw to deliver secure customer and technical support.

What you will do

• Prepare, process, and maintain accurate sales invoices and handle accounting-related administrative tasks.
• Manage accounts receivable and communicate with customers regarding payments and contract matters.
• Verify customer orders and ensure all details are correctly processed in internal systems.
• Enter and monitor sales contracts within the database while maintaining high data quality standards.
• Handle general administrative responsibilities including reception support and office management tasks.
• Coordinate between internal departments and customers to improve service efficiency.

Requirements

• Dutch and English: C1 level or higher (spoken and written).
• Strong administrative and organizational skills with a structured approach to file management.
• Proficiency in Microsoft Office and the ability to adapt to new software tools.
• Professional, service-oriented communication style for phone, email, and internal collaboration.
• PC with at least 8GB RAM and a stable internet connection (min 50 Mbps download/40 Mbps upload).

Nice to have

• Experience with CRM systems, specifically Salesforce.
• Knowledge of French.

Culture & Benefits

• Fixed schedule: Monday–Friday, 9am - 5pm (UTC).
• Fully remote work arrangement.
• Compensation paid in USD.
• Inclusive international environment with a trust-based culture (no time-tracking).
• Support for self-development and referral rewards.