Patient Responsibility, VOB & Authorization Specialist (Healthcare)

TL;DR

Patient Responsibility, VOB & Authorization Specialist (Healthcare): Managing patient billing, insurance verification, and securing prior authorizations for ABA therapy providers with an accent on revenue cycle management and payer policy compliance. Focus on optimizing billing workflows, resolving payment discrepancies, and coordinating coverage details to ensure seamless service delivery.

Location: Hybrid in Holmdel, NJ

Salary: $44,000 - $50,000 USD

Company

hirify.global is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education.

What you will do

• Generate and send patient invoices for copays, deductibles, and coinsurance.
• Process patient payments and assist with payment plans.
• Verify insurance benefits and coverage for ABA therapy and ancillary services.
• Obtain and track prior authorizations, following up with insurance companies to resolve delays.
• Communicate coverage and authorization requirements to providers and clients.
• Maintain up-to-date knowledge of insurance portals and payer policies.

Requirements

• 2+ years of experience in insurance verification and authorization.
• Must be based in or able to work from the Holmdel, NJ office (Hybrid).
• Strong understanding of insurance processes and revenue cycle management.
• Confident and professional written and verbal communication skills.
• Experience with ABA, Speech, OT, or PT billing is a plus.

Culture & Benefits

• Comprehensive health benefits and 401(k) matching.
• Generous PTO and paid parental leave.
• Hybrid work schedules for flexibility.
• Career development support and wellness programs.
• Community engagement opportunities through CR Cares™.