Senior Solutions Engineer (Observability)

TL;DR

Senior Solutions Engineer (Observability): Driving technical engagement and product education for the Grafana LGTM stack with an accent on pre-sales, technical evaluations, and customer success. Focus on articulating value propositions, solving complex technical challenges, and creating enablement materials for global customers.

Location: Remote (United States). Ideally located in SoCal or NoCal.

Salary: $204,000 - $254,000 OTE

Company

hirify.global is a remote-first, open-source powerhouse providing observability and visualization tools used by millions globally.

What you will do

• Partner with the Sales team to articulate the Grafana value proposition, vision, and strategy to customers.
• Own technical engagements to close high-velocity opportunities through advanced technical skill and credibility.
• Deliver product and technical presentations to potential and existing customers.
• Provide a critical feedback loop between customers and internal Product Management and Engineering teams.
• Create public and internal enablement materials, including documentation, blog posts, and videos.

Requirements

• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space.
• Must be based in the United States (strong preference for SoCal or NoCal areas).
• First-class written and oral communication skills for collaborating with international teams and worldwide customers.
• Strong technical mindset with a passion for solving complex challenges creatively.
• Ability to work and collaborate effectively within a remote-first, global organization.

Culture & Benefits

• 100% remote work environment with a collaborative, global culture.
• Equity ownership through Restricted Stock Units (RSUs).
• High-trust, low-ego environment with transparent communication and executive accessibility.
• Global annual leave policy of 30 days, including 3 dedicated company shutdown days.
• Structured in-person onboarding for new hires.