Senior Product Manager (Brand Experiences) (Ecommerce)

TL;DR

Senior Product Manager (Brand Experiences): Building compelling, scalable brand-led experiences that enable customers to discover, engage with, and form relationships with hundreds of brands across Fashion, Sportswear, and Face + Body with an accent on brand discovery, storefronts, loyalty mechanics, and internal tooling. Focus on defining product vision and roadmap, translating customer insights into intuitive high-impact experiences, and leading cross-functional squads for commercial and operational scalability.

Location: Hybrid - required to be in the office (London HQ or Leavesden) at least three days per week

Company

Global fashion destination serving over 23 million active customers across 100+ markets with 2.5 billion annual visits, operating as a product-led organisation focused on scalability, personalisation, and cutting-edge technology.

What you will do

• Define and own the product vision and roadmap for brand experiences including customer-facing pages, shop-within-shop, and loyalty features like brand following.
• Translate customer insights, behavioural signals, and UX into intuitive, high-impact brand discovery and browsing experiences balancing inspiration, storytelling, and commerce.
• Lead development of internal tools and workflows for onboarding, managing, and scaling brand content and assets.
• Coordinate complex initiatives across Product, Design, Engineering, Commercial, and Brand stakeholders with strong prioritisation.
• Champion high-quality UX ensuring brand experiences are distinctive, coherent, on-brand, easy to use, and maintainable.

Requirements

• Proven experience as Product Manager in e-commerce, fashion, or consumer-facing platforms.
• Strong track record launching 0-1 mobile-first products.
• Constantly pushing UI boundaries with knowledge of industry trends and OS capabilities.
• Comfortable in agile, full-stack, cross-functional teams delivering at pace.
• Data-driven with analytical skills using tools like Power BI, Mixpanel, UserTesting.com, Optimizely.
• Pragmatic strategic thinker creating clarity in ambiguity and managing senior stakeholders.

Nice to have

• Experience building brand-led experiences.

Culture & Benefits

• 25 days paid annual leave + extra celebration day.
• Discretionary bonus scheme, private medical care, flexible benefits allowance.
• Employee discount, sample sales, pension with matched contributions up to 5%.
• Personalised learning opportunities, summer hours (finish at 3pm Fridays in summer).
• Inclusive culture: Disability Confident, Race at Work Charter, international diverse environment.
• Office perks: free gym, subsidised canteen, shuttlebus to Leavesden office.