Implementation Advisor (Software)

TL;DR

Implementation Advisor (Software): Leading multi-phase software implementation projects for municipal departments with an accent on workflow analysis, system configuration, and client advisory. Focus on translating business requirements into technical specifications and ensuring successful software adoption across local government agencies.

Location: Remote (Must live in Canada)

Salary: $80,000–$90,000

Company

hirify.global provides Enterprise Asset Management, maintenance management, and planning software solutions for local, First Nations, and regional governments across North America.

What you will do

• Manage the full lifecycle of multi-phase software implementation projects for municipal Building and Planning departments.
• Analyze permitting, licensing, and land-use workflows to design and configure effective system solutions.
• Facilitate requirements-gathering sessions and deliver tailored software demonstrations to municipal staff.
• Create and maintain detailed technical specifications for data migration, custom routines, and project documentation.
• Deliver synchronous and asynchronous end-user training to municipal staff, both remotely and onsite.
• Collaborate with internal teams via JIRA and Kantata to prioritize requirements and resolve client issues.

Requirements

• 3–5 years of experience implementing complex software modules or municipal technology solutions.
• College Diploma or University Degree in Computer Science, Information Management, GIS, Urban Planning, or Civil Engineering.
• 2+ years of experience in a client-facing role, preferably with public-sector clients.
• Proficiency with project management tools, methodologies, Google Suite, and JIRA.
• Must be based in Canada.
• Valid driver’s license and passport for travel.

Nice to have

• Experience working specifically with Building, Planning, or Community Development departments.
• Knowledge of working with large land-use, parcel, or permitting data sets.

Culture & Benefits

• Comprehensive health and wellness benefits package.
• Remote work flexibility with "Summer Fridays" (shorter work weeks).
• Flexible working hours and Paid Time Off (PTO) for work-life balance.
• Structured Career Framework for professional growth and ongoing learning.
• Inclusive culture with virtual and in-person social events and charity initiatives.

Hiring process

• Resume review with a guaranteed response within three weeks.
• Initial phone interview with the People and Culture team.
• One or two virtual interviews with the Hiring Team to evaluate skills, experience, and values.