Pensions Administrator Trainee

TL;DR

Pensions Administrator Trainee: Join a structured training academy to learn pensions administration, processing member lifecycle events like transfers, retirements, and deaths with an accent on UK pensions regulations, data management, and customer service. Focus on calculating pension benefits, responding to member queries, and ensuring adherence to processes and regulatory requirements.

Location: Hybrid in Belfast City Centre office (minimum 4 days a week: Monday, Tuesday, Thursday & Friday; work from home on Wednesday). Start date: 23rd September 2026.

Company

hirify.global is a pensions administration firm offering structured training academies for career starters in the pensions sector.

What you will do

• Complete structured training modules and assessments with practical application of end-to-end processes.
• Process member lifecycle events (transfers, retirements, deaths) using pensions administration software for workflows and calculations.
• Calculate pension benefits and respond to member queries via email, phone, or post within set timeframes.
• Provide clear, jargon-free information and support to pension scheme members.
• Ensure adherence to internal processes, data protection, and regulatory requirements while working in a team to meet timescales.
• Participate in team meetings, contributing ideas and perspectives.

Requirements

• GCSEs (or equivalent) in Maths and English at Grade C/4 or above.
• Great attention to detail, confident with IT (Word, Excel, email, online systems).
• Customer-focused with strong communication skills, team-player attitude.
• Trustworthy, willing to learn, positive and curious mindset.

Culture & Benefits

• Supportive team environment with mentoring, hands-on experience, and ongoing development.
• Structured classroom learning combined with practical work in pensions administration.
• Dynamic setting encouraging continuous improvement, collaboration, and fresh perspectives.
• Full-time permanent role with flexibility for one work-from-home day per week.