Product Manager (Payments)

TL;DR

Product Manager (Payments): Drive a cohesive payments product strategy for bundled utility services with an accent on cost-efficiency, vendor optimization, and seamless customer experience. Focus on building quarterly plans, prioritizing backlogs, managing full product lifecycle, and ensuring compliance and operational excellence.

London, United Kingdom (flexible hybrid working)

Company

We’re UW on a mission to simplify utilities by bundling energy, broadband, mobile, and insurance into one bill for savings, aiming to double in size.

What you will do

• Build and execute quarterly plans for the payments squad, owning KPIs and OKRs.
• Prioritise feature backlog based on business impact and manage blockers.
• Manage full product lifecycle from discovery to launch.
• Partner with Finance on payment vendor strategy to improve ROI and reduce costs.
• Handle operational excellence, leadership updates, and cross-functional risks.
• Ensure compliance with security and data standards using customer research.

Requirements

• Payments domain expertise, ideally in multi-service or subscription environments.
• Proven experience in full product lifecycle from discovery to launch.
• Technical skills in writing specifications and user acceptance criteria.
• Ability to manage vendor strategy and high-level relationships.
• Strong understanding of compliance, data, and security standards.
• Experience facilitating agile ceremonies like backlog refinement and planning.
• Commercial acumen for roadmaps and agile iteration.

Culture & Benefits

• Flexible hybrid working with optional four-day week (90% pay for 90% impact).
• Work abroad up to three weeks twice per tax year.
• 25 days holiday plus bank holidays, increasing with tenure; trade days option.
• Performance bonus 15-40%, matched pension, life assurance up to 4x salary.
• Flexible benefits: health/dental/gym allowance, UW discounts, sabbaticals after 4 years.
• Learning budget, bi-annual promotions, inclusion groups, company events.