Product Manager (Fintech)

TL;DR

Product Manager (Fintech): Scale cloud-native PaaS administration platform Keystone to replace legacy pension systems with automated simplicity, with an accent on self-service and operational automation. Focus on designing logic that integrates back-end pension management with real-time CX and operations for proactive user experiences.

Hybrid in London, UK

Company

Financial technology business partnering with governments and institutions to revolutionize retirement savings via a cloud-native digital platform.

What you will do

• Drive 70% automation shift from manual, call-heavy touchpoints to no-touch automated flows.
• Build one-click pension transfer journeys to capture market growth and legislative changes.
• Deploy predictive technology to anticipate friction and ensure fast time-to-value.
• Optimize transfer product for speed, service, and lowest cost.
• Integrate back-end operations with front-end CXM tools for seamless platform experience.

Requirements

• Product development experience delivering technology solutions.
• Business transformation, process engineering, and operations management.
• Top-notch communication and influencing across all levels.
• Strong product management from vision to delivery, collaborative problem breakdown.
• Strong problem-solving and hands-on attitude.
• Effective work with cross-functional teams.

Culture & Benefits

• 25 days holiday, increasing with service.
• £500 annual training budget.
• Private healthcare including dental, eyecare, EAP.
• Enhanced sick leave, maternity/paternity pay.
• Death in service insurance, five-week sabbatical after five years.
• In-office wellbeing perks and discounts.