Associate Solution Consultant (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Associate Solution Consultant (SaaS): Driving post-sale client implementations by consulting on platform configuration and driving requirements with an accent on business analysis and solution design. Focus on configuring the toolset, educating clients on best practices, and mitigating implementation risks.
Location: Remote (Must be based in the US)
Company
is an innovative software company providing an industry-disrupting platform for Fortune 500 companies to prepare and execute in-person, virtual, and hybrid events.
What you will do
- Drive post-sale client implementations and consult on platform configuration best practices.
- Identify business requirements and facilitate holistic system configuration.
- Configure the platform and train client administrators on tools and processes.
- Document requirements, solution designs, and testing plans.
- Collaborate with Solution Architects and Project Managers to track milestones and mitigate risks.
Requirements
- Less than 3 years of software implementation experience.
- Experience in solutions delivery through platform configuration rather than custom development.
- Must be able to travel domestically or internationally up to 20%.
- Strong written and verbal communication skills.
- Ability to work independently and solve complex problems under pressure.
Nice to have
- Experience implementing SaaS platforms for Enterprise level clients.
- Knowledge of HTML, CSS, SQL, and JSON.
- Proven success in process design, including outlining and measuring adoption.
Culture & Benefits
- Competitive salaries and comprehensive benefits package.
- 401k plan and generous PTO.
- Fast-paced, dynamic, and challenging work environment.
- Opportunity to experience the platform's impact first-hand at events worldwide.
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