Staff Product Manager, AI Growth (Fintech)

TL;DR

Staff Product Manager, AI Growth (AI/Fintech): Defining and driving the strategy for next-generation AI-powered products in the global payments space with an accent on intelligent automation and Product-Led Growth (PLG). Focus on building hands-on AI/ML products like copilots and agents to reduce operational friction and enhance customer adoption.

Location: Singapore

Company

Airwallex is a unified payments and financial platform for global businesses, providing integrated solutions for business accounts, payments, spend management, and treasury.

What you will do

• Drive the strategy, roadmap, and execution for next-generation AI-powered products at the intersection of fintech and global financial operations.
• Own the end-to-end product lifecycle for AI features and platforms, from initial ideation to launch and ongoing optimization.
• Implement Product-Led Growth (PLG) initiatives, including in-product nudges, rewards, and lifecycle automation to increase retention and revenue.
• Build and ship hands-on AI/ML-powered products such as copilots, agents, chatbots, and recommendation systems.
• Develop intelligent customer service automation, including self-serve flows and deflection journeys, to streamline onboarding and support.
• Mentor other product managers and ensure responsible AI practices are embedded within regulated financial domains.

Requirements

• 7+ years of product management experience owning core areas for complex, multi-surface products, including 0→1 early-stage experience.
• Hands-on experience shipping AI/LLM-powered products with deep technical fluency in how ML systems are trained and deployed.
• Strong analytical rigor with proficiency in SQL or product analytics tools and a track record of running A/B tests.
• Proven ability to align engineering, data science, design, and GTM partners around strategy and execution.
• Must be based in Singapore.

Nice to have

• Experience in fintech, payments, treasury, cards, or B2B financial operations.
• Prior work on growth, lifecycle, or PLG products.
• Technical background in AI/ML, data science, or engineering.
• Experience launching products across multiple global regions and languages.

Culture & Benefits

• High-impact environment for builders with founder-like energy and a desire for true ownership.
• Opportunity to tackle complex, high-visibility problems within a company valued at US$8 billion.
• Culture of accelerated learning, first-principles thinking, and rapid execution.
• Collaborative work environment with a global team spanning 26 offices worldwide.