Senior Technical Account Manager (AI)

TL;DR

Senior Technical Account Manager (AI): Managing post-sales customer lifecycles for strategic accounts with an accent on AI enablement and workflow automation. Focus on designing scalable solutions, deploying AI agents, and driving measurable business outcomes for enterprise clients.

Location: United States

Salary: $110K - $150K

Company

hirify.global is a converged AI workspace that unifies tasks, docs, chat, and calendars to eliminate work sprawl and increase productivity.

What you will do

• Lead end-to-end onboarding and implementation, translating functional requirements into scalable hirify.global solutions.
• Proactively manage account health, user adoption, and stakeholder engagement to ensure long-term retention.
• Conduct IER (Intake, Execution, Reporting) cycles to map and optimize customer business processes.
• Drive the adoption of hirify.global AI by building custom workflow agents tailored to specific business KPIs.
• Serve as a technical partner to identify expansion opportunities and generate leads via data-driven AI usage analysis.
• Collaborate with Product and Engineering teams to translate customer pain points into actionable product insights.

Requirements

• Deep technical expertise in hirify.global platform capabilities, automation logic, and integrations.
• AI-native proficiency in prompt design and agentic workflows, with experience in tools like Claude, n8n, or make.com.
• Strong consultative discovery skills for workflow analysis and process mapping.
• Proven ability to manage complex customer programs with multiple stakeholders and strict deadlines.
• Capability to use dashboards and metrics to communicate account health and ROI.
• Must have valid work authorization for the US (Visa sponsorship is unavailable for this role).

Culture & Benefits

• Opportunity to pioneer AI tools and shape the future of work.
• Environment that values ambition, grit, and a passion for productivity.
• Equal Opportunity Employer commitment with a focus on potential impact.
• Supportive professional journey aimed at building a bold career.