Lead Technical Product Manager (Platform Onboarding)

TL;DR

Lead Technical Product Manager (Platform): Own and evolve the product onboarding and integration experience for the Ascend platform with an accent on technical mechanics, scalability, and self-service capabilities. Focus on defining roadmaps for onboarding tooling, standardizing integration patterns, and leveraging automation and AI to accelerate workflows.

Location: Hybrid in Nottingham or London (40% in the office)

Company

Global data and technology company powering opportunities in lending, fraud prevention, healthcare, marketing, and automotive using data, analytics, and software. FTSE 100 company with 22,500 people across 32 countries.

What you will do

• Define and evolve the end-to-end onboarding journey from discovery to go-live, ensuring consistency, scalability, and reuse.
• Identify critical integration points and establish standardised patterns, reference architectures, and playbooks.
• Own the roadmap for onboarding tooling, developer experience, documentation, and self-service capabilities.
• Partner with Architecture and Engineering to align with platform standards like API-first, microservices, and event-driven design.
• Lead cross-functional delivery through influence across Product, Engineering, Architecture, and Commercial teams.
• Define intake frameworks, prioritise demand, track KPIs like time to integrate and developer satisfaction, and drive data-based improvements.

Requirements

• Experience in Product Management or Technical Product Management.
• Proven experience with platforms, APIs, SDKs, or integration-focused products and architectures.
• Experience in matrix environments.
• Understanding of microservices, event-driven systems, and data integration patterns.
• Experience designing scalable, reusable platform capabilities.
• Experience tracking onboarding KPIs; understanding of AI for platform capabilities.

Culture & Benefits

• Great compensation package and discretionary bonus plan.
• Core benefits: pension, Bupa healthcare, sharesave scheme.
• 25 days annual leave + 8 bank holidays + 3 volunteering days; option to purchase additional leave.
• Equal Opportunity employer emphasizing diversity, innovation, and bringing your whole self to work.