Product Analyst (HR Tech)

TL;DR

Product Analyst (HR Tech): Bridging the gap between product development and customer support by managing enablement strategies and knowledge resources with an accent on product adoption and cross-functional communication. Focus on creating training materials, managing knowledge repositories, and triaging product inquiries.

Location: Remote (US)

Salary: $55,000–$65,000 base annually

Company

A leading provider of mission-critical background screening solutions serving Fortune 100 and Global 500 brands.

What you will do

• Develop and deliver product enablement programs for internal teams and external stakeholders using Azure DevOps.
• Create training content, user guides, and onboarding materials for new product features and releases.
• Collaborate with Product Management, Marketing, and Customer Success to ensure consistent messaging.
• Facilitate workshops, webinars, and knowledge-sharing sessions to drive product adoption.
• Maintain SharePoint knowledge repositories to educate and support customers.
• Triage product-related inquiries via Atlassian Jira and ensure documentation is completed timely.

Requirements

• Must be based in the United States.
• Strong presentation and facilitation skills with a proactive communication style.
• Ability to translate complex product concepts into clear, actionable content.
• High level of organization and attention to detail.
• Comfortable working cross-functionally in a fast-paced environment.

Culture & Benefits

• Global inclusive workforce operating with empathy and compassion.
• Opportunity to contribute to a major technology transformation within a Nasdaq-listed company.
• Corporate culture emphasizing respect, integrity, and fairness.
• Commitment to equal opportunity employment and diversity.