Software Engineer III (GenAI)

TL;DR

Software Engineer III (GenAI): Building and expanding Kora, a voice AI agent for patient billing guidance, with an accent on LLM integration and multi-modal platform development. Focus on designing prompt pipelines, integrating healthcare data sources, and optimizing non-deterministic AI systems for real-world patient interaction.

Location: Must be based in the USA (Flexibility to work from home or in the office)

Salary: $170,000–$215,000

Company

Leading healthcare financial platform leveraging data science and smart design to make medical billing more affordable and transparent for millions of patients.

What you will do

• Develop GenAI-powered features and production workflows by integrating LLMs and designing prompt pipelines.
• Build infrastructure to expose insurance and billing data to the Kora AI agent in real-time.
• Expand Kora from a voice-based agent into a multi-modal platform supporting chat, SMS, and outbound calls.
• Analyze call transcripts and conversation logs to iteratively refine product behavior and system prompts.
• Lead technical projects and mentor peer engineers to drive measurable impact across the stack.

Requirements

• Location: Must be based in the USA.
• 4–6 years of professional software engineering experience preferred.
• Proven experience integrating Generative AI and Large Language Models (LLMs) into products.
• Proficiency in Python and TypeScript (primary languages).
• Experience with cloud infrastructure setup on AWS or GCP.
• Ability to design and monitor non-deterministic systems.

Nice to have

• Experience with React.

Culture & Benefits

• Unlimited PTO for vacation, sick, and mental health days.
• 16 weeks of paid parental leave with health benefits.
• 100% 401(k) match up to 3% of annual compensation.
• Competitive health benefits, including fertility and adoption assistance.
• Dedicated discretionary budget for learning and professional development.