Director of Product Management, Commerce

TL;DR

Director of Product Management (Commerce): Develop and maintain product strategy for commerce solutions in education, healthcare, and business campuses with an accent on discovery-led product practices and coaching product teams. Focus on defining team topology, stakeholder leadership, cross-functional collaboration, and owning outcomes across focused product squads.

Location: Atlanta, GA or Scottsdale, AZ

Company

Industry leader in integrated technology solutions for education, healthcare, and business campuses, built on expertise from Transact Campus + CBORD.

What you will do

• Develop and maintain product strategy in partnership with CPO, business leadership, and General Managers.
• Define team topology, squad ownership, and quarterly objectives with clear problems and success measures.
• Serve as primary product voice to business leadership, sales, customer success, and executives; own intake for feature requests.
• Coach Product Managers on discovery methodology, outcome thinking, and strong PM habits; hold hiring bar for PM/APM roles.
• Monitor cross-squad dependencies, surface risks, and ensure squads have instrumentation for key results.

Requirements

• 7+ years of product management experience, including time as PM on empowered, discovery-led teams.
• Experience leading or mentoring Product Managers with ability to coach rather than direct.
• Track record of defining product strategy, not just executing roadmaps.
• Familiarity with SVPG Product Operating Model strongly preferred.
• Experience with SaaS products in institutional, enterprise, campus, healthcare, or regulated environments preferred.

Culture & Benefits

• Flexible time off including paid holidays and volunteer time.
• Robust health, dental, and vision insurance from day one; EAP; employer-paid life/AD&D/short/long-term disability.
• FSA or HSA; matched 401(k); employee stock purchase plan.
• Culture of integrity, respect, continuous development, entrepreneurial spirit, creativity, and innovative problem-solving.
• Leadership qualities: humble, hungry, smart with common sense about people.