Asset Manager – Field Service (BESS)

TL;DR

Asset Manager – Field Service (BESS): Managing the safety, commercial, and technical performance of BESS sites for key customers in Eastern Australia with an accent on asset uptime and reliability. Focus on leading service technician teams, conducting root cause analysis of technical issues, and coordinating complex technical resolutions with cross-functional stakeholders.

Location: Hybrid (2-3 days in office) in Melbourne, Australia

Company

A global market leader delivering intelligent energy storage and optimization software for renewables and storage.

What you will do

• Act as the primary point of contact for a portfolio of BESS sites, ensuring optimal uptime and reliability in line with service contracts.
• Lead, mentor, and allocate resources for a team of service technicians to foster a high-performance, safety-first culture.
• Drive asset performance and standardization through regular review meetings and continuous improvement initiatives.
• Conduct root cause analysis of technical issues and coordinate resolutions with engineering and product teams.
• Manage subcontractors to ensure work is delivered safely, on time, and to contractual quality standards.
• Collaborate with finance and commercial teams to support asset-level P&L forecasting and budget tracking.

Requirements

• Proven experience in asset management within the energy, infrastructure, or power generation sectors.
• Experience in field service delivery and operational environments.
• Engineering qualification (electrical, mechanical, or electronic) and/or electrical trade background.
• Demonstrated ability to lead technical teams and manage cross-functional stakeholders.
• Strong understanding of Battery Energy Storage Systems (BESS) and renewable energy systems.
• Financial acumen, including experience with budgeting, forecasting, and performance reporting.

Culture & Benefits

• Open and inclusive environment that encourages diverse perspectives and active listening.
• Deep focus on customer satisfaction and delivering exceptional value.
• Commitment to sustainable, game-changing solutions for a more energy-efficient future.
• Growth-oriented culture embracing an ownership mindset to accelerate progress.